Photos and videos

  • photographs of mould or damp
  • water damage or leaks
  • damaged walls or ceilings
  • broken heating systems

Landlord communication

  • emails reporting the issue
  • repair request records
  • letters or messages to the landlord

Repair reports

  • inspection reports
  • maintenance visits
  • contractor assessments

Medical evidence

If damp or mould affected health, medical records or doctor notes may help demonstrate the impact.

Environmental health or council records

  • inspection reports
  • housing authority notices

You can estimate potential compensation using the housing disrepair compensation calculator .