What Evidence Do I Need For A Housing Disrepair Claim?

Photographs and videos

• Damp and mould.
• Leaks and water damage.
• Broken heating systems.
• Unsafe electrics.
• Pest infestations.
• Damage to belongings.

Photographs taken over time can help show deterioration and ongoing problems.

Repair reports and complaints

• Repair reference numbers.
• Complaint records.
• Email correspondence.
• Tenant portal messages.
• Letters and written reports.

Inspection and contractor records

• Survey reports.
• Inspection findings.
• Engineer reports.
• Contractor attendance records.
• Missed appointment records.

Health and financial evidence

• Medical correspondence.
• GP records.
• Hospital letters.
• Receipts for damaged items.
• Records of additional expenses.

Frequently Asked Questions

Do I need every type of evidence?

No. The evidence available will vary from case to case.

Should I continue taking photographs?

Ongoing photographs can help demonstrate whether the issue is improving or worsening.

Why are complaint records important?

They can help establish when the landlord was informed and what action was taken.