How To Prove Housing Disrepair

Why evidence matters

Housing disrepair claims often rely on showing that a problem existed, that the landlord was made aware of it, and that repairs were not completed within a reasonable period.

The stronger and more organised the evidence, the easier it is to understand the history of the issue.

Photographs and videos

• Damp and mould growth.
• Leaks and water damage.
• Broken heating systems.
• Unsafe electrics.
• Structural damage.
• Damaged belongings.

Regular photographs over time can help show deterioration and ongoing repair failures.

Records of reporting the problem

• Emails to the landlord.
• Online repair reports.
• Complaint reference numbers.
• Letters and written correspondence.
• Housing association portal messages.
• Council repair requests.

Medical and financial evidence

• Medical records.
• GP correspondence.
• Hospital appointments.
• Evidence of respiratory issues.
• Receipts for damaged belongings.
• Evidence of additional expenses caused by the disrepair.

Creating a timeline

A clear timeline can be extremely useful.

• When the problem first appeared.
• When it was reported.
• Inspection visits.
• Repair appointments.
• Missed appointments.
• Current status of the issue.

Frequently Asked Questions

Do photographs help?

Photographs are often one of the most useful forms of supporting evidence.

What if the landlord has attended but not fixed the issue?

Records of inspections and unsuccessful repairs may still be important evidence.

Should I keep all correspondence?

Yes. Emails, letters and complaint records can help demonstrate the history of the issue.