Housing Disrepair Evidence Checklist

Photographic evidence

• Photographs of damp and mould.
• Leaks and water damage.
• Broken heating systems.
• Unsafe electrics.
• Damaged ceilings, walls and flooring.
• Damaged furniture and belongings.

Repair reporting records

• Emails sent to the landlord.
• Council repair requests.
• Housing association portal messages.
• Complaint reference numbers.
• Letters and written correspondence.
• Records of telephone calls.

Inspection and repair information

• Surveyor reports.
• Inspection notes.
• Contractor reports.
• Repair appointment records.
• Evidence of missed appointments.
• Evidence of failed repairs.

Health evidence

• GP records.
• Hospital correspondence.
• Respiratory condition evidence.
• Medication records.
• Medical appointment summaries.

Financial evidence

• Receipts for damaged belongings.
• Replacement costs.
• Additional heating costs.
• Temporary accommodation costs if applicable.
• Cleaning and remediation expenses.

Frequently Asked Questions

Do I need every item on this checklist?

No. The available evidence varies from case to case.

Should I continue taking photographs?

Keeping an ongoing record can help demonstrate whether problems are improving or worsening over time.

What is the most important evidence?

Photographs, landlord notifications and repair history are often among the most useful pieces of information.