Landlord Not Fixing A Leak

Common leak problems

• Leaking roofs.
• Water coming through ceilings.
• Burst pipes.
• Leaking bathroom plumbing.
• Kitchen pipe leaks.
• Water entering through walls.
• Leaks from neighbouring properties.

Leaks can often cause additional problems including damp, mould, damaged decorations and damage to personal belongings.

Signs of water damage

• Brown ceiling stains.
• Peeling paint.
• Damaged plaster.
• Warped flooring.
• Damp smells.
• Mould growth.
• Damage to furniture and possessions.

Evidence that may help

• Photographs of the leak.
• Videos showing active water ingress.
• Repair requests and complaint records.
• Emails and correspondence.
• Inspection reports.
• Contractor visit records.
• Evidence of damaged belongings.

Why reporting history matters

Keeping records of when the leak was first reported, follow-up complaints and any missed repair appointments can help build a clear picture of the issue.

A documented repair history is often one of the most useful pieces of information available.

Frequently Asked Questions

What if the leak keeps returning?

Recurring leaks may indicate that the underlying cause has not been properly repaired.

Can I include damaged belongings?

Photographs and receipts relating to damaged items may be useful supporting evidence.

Should I keep taking photographs?

Regular photographs can help demonstrate deterioration and the ongoing impact of the problem.