Housing Disrepair Claims

What is a housing disrepair claim?

A housing disrepair claim may arise where a landlord, council or housing association has been notified about a repair problem and has failed to address it within a reasonable period.

Claims commonly involve damp, mould, leaks, broken heating systems, unsafe electrics, pest infestations and other property defects affecting tenants.

Common repair issues

• Damp and mould.
• Roof leaks and water ingress.
• Broken boilers and heating systems.
• No hot water.
• Unsafe electrics.
• Pest infestations.
• Damaged walls, ceilings and flooring.
• Broken windows and doors.

Information that may help your case

• Photographs of the disrepair.
• Repair reports and inspection records.
• Emails and complaint correspondence.
• Repair reference numbers.
• Medical records where relevant.
• Evidence of damaged belongings.
• A timeline showing when issues were reported.

Why landlord notice matters

It is usually important to show that the landlord was aware of the issue and had an opportunity to investigate or carry out repairs.

Clear records of complaints, repair requests and responses can help demonstrate the history of the problem.

Frequently Asked Questions

Can I claim for damp and mould?

Damp and mould may be relevant where the landlord failed to address the underlying cause after being notified.

Can health problems be relevant?

Health impacts may be relevant where there is supporting evidence connecting them to the disrepair.

Can I claim against a council or housing association?

Housing disrepair issues can arise in council housing, housing association properties and other rented accommodation.